Frequently Asked Questions
Most common questions we are asked when attending to a plumbing related issue
Yes, our emergency services will incur a service charge. These fees are calculated based on time, day, and location of the call out. One of our friendly plumbers will explain to you in detail, all our fee structures before we arrive on site.
We currently offer emergency plumbing services Sydney wide. We have vehicles located in Inner West Sydney, Sydney CBD, North Shore, Northern Beaches, Eastern Suburbs and Inner City
All our work is covered by a 6 year warranty. Any parts used on site will be covered by the manufacturers specified warranty period
We do undertake insurance work, however every insurance is different, it is best to speak to one of our friendly staff on 1300 247 420 to discuss your options for insurance related plumbing work
Once we have completed our job, we will ensure the site is left spotless and the way we found it when we arrived.
We offer a 15% Seniors discount to all clients that hold a Seniors Card
Our basic, non emergency call out fee, varies based on the time, day and location of the plumbing issue. One of our friendly staff can help you understand more about our fees and how they are structured